Feedback
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DC Food Tour Learnings — TTFD
A continuation of this series On my first couple of DC food tours I had guests meet me at the fountain in the center of Dupont Circle. It’s the perfect local DC neighborhood meetup spot, with lots of benches & seats, and it’s alive with people & activity, especially at the 5pm meetup time. After…
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DC Food Tour Learnings — Reviews-22
A tour business like Drink•Eat•Walk relies on sites like Tripadvisor & Viator (the same company since 2014!), and Get Your Guide to bring in business, especially in the first season (I wrote about this here). The issue is that you can’t really get business on these platforms without reviews. Indeed, they state that they won’t…
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DC Food Tour Learnings — Choosing Curation
I wrote about the importance of guest feedback in this post. Since then, one of the main questions I’ve gotten when discussing the tours with friends IRL is “what kind of feedback have you gotten?” I love thinking & talking about this stuff, so with this post I’m starting an ongoing series where I’ll detail…
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DC Food Tour Learnings — Golden Feedback
All guests on my first two tours have been friends. I mean, they’ve booked & paid like standard customers, but I’ve knew all of them before they did. That’s partially because: without a brand; reputation; reviews; word-of-mouth and begging are the only way to get bookings in your first season in the tourism world. However,…